Software for private practice

One practice shouldn't take ten tools to run.

Referrals, the inbox, scheduling, billing and compliance, pulled into one calm system, shaped around how your practice works.

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Working with UK private healthcare providersIn live clinical use since February 2026Hosted in the UK

Remy.
3TC

Good morning, Theo.

Thursday 3 September · 12 appointments across the team today

Unread messagesOpen inbox

Patients

184

Pipeline

17

New referrals

View all

Imogen Hart

Webform · Today at 12:47Not screened

View

Oscar Whitby

Webform · YesterdayNot screened

View

Margaret Ellis

GP referral · 2d agoScreened

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How it works

The same calm system, shaped around how you work.

01

A conversation

We start with how your practice actually runs. Your team, your clients, your admin, your existing systems.

02

Shaped around you

Remy is configured and extended to fit that, not the other way round. Your workflows, your language, your reporting.

03

Live in weeks

No implementation partner, no months-long project. You work directly with the person who builds it.

What's inside

Everything a practice needs. Nothing it doesn't.

01

From a phone call to a screened referral

The call is the admin

Recorded and transcribed

Every inbound call captured automatically, with the transcript on the referral.

Screening notes, drafted

Name, funding, condition and history proposed from the conversation. You review, then apply.

A referral before you hang up

Patient record and referral created from the call, then tracked to a first appointment.

Incoming call

020 7946 0321 · Unknown number

Screening notes

Patient
Speaking to
Postcode
Funding
Condition
Therapy

Proposed from the conversation. Nothing is saved until you review and apply it.

Screened

Reserved

Booked

02

Unified communications

Every conversation in one place

Practice email

Google Workspace or Microsoft 365, sent as your practice.

SMS from the record

Text patients directly. Replies land in the same thread.

Calls, logged and transcribed

Click to call from a profile. Missed calls and voicemails land here too.

HL

Harriet Lowe

Physiotherapy · Follow-up · Patient record

Thursday

Harriet LoweEmail09:24

Re: appointment on Thursday

Could we move it to the afternoon? I have a hospital check that morning.

Reply to Harriet…
03

Patient records

Everything about a patient in one place

ME

Margaret Ellis

Physiotherapy · Self-funded · Daughter: Claire Ellis (next of kin)

Screening call

Mon 09:12

Referral created from a call with her daughter. Transcript on the record.

GP letter uploaded

Mon 14:40

Filed under Documents. Shared with the treating physio.

Agreement signed

Tue 10:05

Physiotherapy, six sessions. Signed online by her daughter.

Initial assessment

Wed 09:00

Home visit with Rosa, E8. Synced to the diary.

Note

Wed 10:20

Home access: 13 steps, rail on the left. Daughter present for visits.

Invoice paid

Thu 08:30

INV-2026-00142, £240.00. Reconciled to Xero automatically.

Address updated

Thu 11:47

Changed by Theo. Previous value kept in the audit trail.

04

Staff & compliance

Compliance that manages itself

Document tracking

DBS, HCPC, insurance and right to work, each with its own expiry date.

Expiry alerts

Automatic reminders before a document runs out. No missed renewals.

Practitioner portal

Contractors upload and keep their own documents current.

Rosa Martín · Insurance expires in 28 days. Reminder sent.

NameDBSHCPCIns.RTW

Rosa Martín

Elliot Park

Nadia Bakr

Leo Whitmore

ValidExpiringMissingAwaiting
05

Integrations & billing

Works with the tools you already use

Appointment completed

Initial assessment · Rosa Martín

From your practice diary

Billable item generated

£240.00 · Physiotherapy

Self-funded rate applied

Invoice sent

INV-2026-00142 · by email

With a card payment link

Paid and reconciled

Card via Stripe · 2 min ago

Matched in Xero automatically

If you're a hospital group with an IT department, buy Salesforce. If you want something shaped around how you actually work, talk to us.

We work with a small number of practices at a time, so every deployment gets shaped properly. Book a call and tell us how your practice runs.